Refund Policy

Returns & Refunds

As plants are living products, slight variations in size, shape, and appearance may occur.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 24 hours of delivery with clear photographs of the product and packaging.

Refund Eligibility

Refunds or replacements may be considered in the following cases:

• Product received in damaged condition
• Incorrect product delivered
• Product missing from the order

Non-Refundable Situations

Refunds may not be applicable for:

• Change of mind after delivery
• Minor natural variations in plants
• Improper care after delivery
• Delay caused by incorrect customer information

Refund Processing

Approved refunds will be processed through the original payment method within 5–7 business days.

Contact for Refund Requests

For any refund-related concerns, please contact our customer support team with your order details.